Privacy Policy: How Your Data Is Collected and Used
Last Updated: 18 September 2026
At Casino Jackpots Guide, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at casinojackpotsguide.com or use our services.
Our operations comply with the regulations set forth by the Australian Communications and Media Authority (ACMA), the Australian Competition and Consumer Commission (ACCC), and other relevant state and territory regulators, including the Victorian Gambling and Casino Control Commission, Liquor & Gaming NSW, the Northern Territory Racing Commission, the Office of Liquor and Gaming Regulation (OLGR), and the Tasmanian Liquor and Gaming Commission. We operate under strict licensing conditions to provide a safe and secure environment for our users.
Eligibility and Access
Access to and use of Casino Jackpots Guide is restricted to individuals who are 18 years of age or older. By registering an account and using our services, you confirm that you are at least 18 years old and that you are not accessing our platform from a jurisdiction where online casino services are illegal. We strictly prohibit access from restricted territories and employ verification measures to ensure compliance.
Information We Collect
To provide our services and comply with regulatory requirements, we collect the following types of personal information:
- Identity and Contact Data: Name, date of birth, residential address, email address, and telephone number.
- Account and Transaction Data: Username, password, deposit and withdrawal records, and betting history. Please note that in compliance with Australian regulations, we do not accept credit cards or digital currencies for deposits or betting.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone settings, and device identifiers.
- Usage Data: Information about how you interact with our website, including pages visited and the duration of your visits.
How We Use Your Information
We process your personal data for the following purposes:
- To register and manage your account and verify your age and identity.
- To process transactions and manage your funds securely.
- To provide and maintain our betting services, ensuring we do not offer wagering markets on unapproved betting events.
- To comply with our legal and regulatory obligations, including reporting to the relevant gaming authorities.
- To prevent fraud, money laundering, and unauthorized access to our platform.
Legal Basis for Processing
In accordance with data protection laws, including the General Data Protection Regulation (GDPR) for applicable users, we process your personal data based on the following legal bases:
- Contractual Necessity: Processing is necessary to provide you with the gaming services under our Terms and Conditions.
- Legal Obligation: Processing is required to comply with our regulatory duties under our licensing conditions.
- Legitimate Interests: Processing is necessary for the prevention of fraud and the security of our platform.
- Consent: Where we require your specific consent, such as for certain marketing communications or non-essential cookies, we will ask for it explicitly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and secure our website. Cookies are small data files stored on your device. We use strictly necessary cookies to enable core website functionality, such as maintaining your session. We do not use non-essential cookies or third-party tracking tools unless you have provided your explicit consent through our cookie banner. You can manage or withdraw your cookie preferences at any time through your browser settings.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Regulatory Authorities: To comply with our obligations to the ACMA, ACCC, and other relevant gaming regulators overseeing our operations.
- Payment Processors: To facilitate your approved deposits and withdrawals.
- Service Providers: Trusted third parties who assist us in operating the website, conducting identity verification, and ensuring IT security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet our legal, regulatory, and accounting requirements. Your data will be securely deleted or anonymized when it is no longer required.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and strict access controls within our organization.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
- Right to Object or Restrict Processing: You can object to or request a restriction on the processing of your data.
- Right to Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at:
Email: [email protected]
Website: casinojackpotsguide.com